AirFast.net was established in 2012 to provide High Speed Broadband to areas where residents had non-existent or very poor traditional broadband coverage. AirFast.net has established a hybrid fibre/wireless broadband network currently linking multiple nodes/transmitters to a number of fibre backhauls/connections to distribute our network to many customers across East Surrey and West Kent. Our expanding network has revolutionised not spots and had has provided many residents and businesses with a much needed and valuable broadband service. Our team of local entrepreneurs and businessmen have funded and built a state of the art modern network to meet the demanding needs of our modern internet devices.
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28 May 2020 at 02:54 AM
Service Status: Network is good, all panned works below have been completed, we will not report individual issues here.
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Planned Works: (10:00 13/05)
Dear AirFast Customers, on Wednesday the 13th of May at 17:00 we will be upgrading the Larkins backhaul from Crockham Park. This will increase the amount of bandwidth to Larkins. To complete this we will need to change equipment at both ends. Planned outage will last for up to 2 hours. This is only for customers coming off the Larkins Transmitter for areas in Bore Place, Westwood Farm, Scords Farm, Chequers, St Marys Church, Chiddingstone, Morley’s Farm, SES Water. Please do not reset or turn off your equipment, it will join the new backhaul as it comes back online.
UK Power Networks Outage Larkins Area, power returned by 16:30: (11:00 12/05)
Dear AirFast Customers, There is a UK Power Networks Outage affecting all services from Larkins Brewery Transmitter. Please see UK Power Networks Power Outage Map for further details by clicking here.
General Network Status: (11:00 06/05)
The network looks like its back up, we will communicate our findings once we have confirmed its stability in the next few days.
General Network Status: (11:00 04/05)
We are experiencing intermittent bandwidth across the whole of the network, we have diagnosed the whole network and can’t see an issue with our service. We believe this is a hangover from the Virgin issues seen earlier in the week. We have reported the issue to Virgin and are awaiting their diagnosis and feedback.
Dear Airfast customers, in general the network is working well. However due to the unprecedented demand from users working from home, children on gaming consoles and continuous streaming the network in some areas is busy at peak times. This is not a network fault nor is it a design fault. It’s clearly the unusually high demand the network is experiencing during lockdown. We have increased backhaul to Larkin’s, Westwood, Arcemead and Hurst Farm. We are planning on further works to increase the backhaul again to Larkin’s. Timing will be announced here.
We all understand the frustration of a very small amount of the networks users not seeing full speed, we are working continuously to improve the network with what we have in front of us.
We thank you for your patience in these rather unusual times, Stay Safe, the AirFast Team.
If you need to contact us use firstname.lastname@example.org if possible, its quicker for us to respond this way during office hours Monday to Friday 09:00-17:30