Service response Monday to Friday 09:00 - 18:00 excluding recognised holidays.

16 Aug 2017 at 04:00 PM General Network Status: Service is good.
General Network Status: 13/06 09:00, UK Power have just informed us that power is off in and around the Froghole area due to planned works, we were not informed of these planned works. Supply will return by approximately 16-17:00. Do not reset your router. Otherwise service is good.
General Network Status: 6/06 20:15, UK Power have just informed us that power has been restored, if you still have issues please contact us. Do not reset your router. Otherwise service is good.
General Network Status: 6/06 16:10, problem confirmed with power outage at Bardogs, UK Power have been informed, unfortunately it is in the hands of UK Power, otherwise service is good.
General Network Status: 6/06 14:00, looks like power is off at Bardogs, engineers are looking at it, Otherwise Service is good
General Network Status: 18/05 14:00, according to UK Power Networks this looks like planned works in the Ide Hill area.
General Network Status: 18/05 13:00, wide area power issues with UK Power Networks, intermittent and unspecified areas. You may have power but your nearest transmitter may not, see UK Power Networks Outage Finder for updates.
Otherwise Service is good
General Network Status: Service is good.
General Network Status: 01/02 16:00, BT area fault resolved, emails back on line, otherwise Service is good
General Network Status: 01/02 09:00, BT area fault means our incoming email is down for contact us and new subscribers since yesterday, otherwise Service is good
General Network Status: 18/01 15:00, localised flooding at Hurst Farm caused power to trip, all should be back on now, otherwise Service is good
General Network Status: Service is good
General Network Status: (09:30 12/11) Issues with host power tripping for services off of Froghole, Acremead transmitter, UPS is holding out, host electrician called.
General Network Status: Service is good, (10:00 15/11) Advanced notice, essential maintenance required at our hub, there will be upto a 30-minute outage between 10:00 and 11:00 for a few customers that come off of Acremead as we replace a core piece of equipment. This backhaul transmitter was directly effected by the recent Mirai virus attack.
General Network Status: Service is good, (11:45 25/10) Rodent damage to cables at Hurst Farm has now been repaired, all clients should now be back on service
General Network Status: (11:00 24/10) Rodent damage to cables at Hurst Farm giving service issues, cables are being changed, service will be intermittent until resolved today
General Network Status: Service is good, (05/10/2016 09:30) UK power have restored power to the Chiddingstone area after carrying out planned works. See Live Power Cut Map, see link: see UK Power Networks Outage Finder for updates.
General Network Status: Issues being reported of routers going off line, can you please power off the receiver power supply and then back on again, this is the small black box plugged into the house power, if you follow the cable from the back of your router it will go to the black box, this is not the cable that powers your router. further updates as we know them.
General Network Status: Service is good.
General Network Status: (09:00 10/09) Airfast engineering works may see small outages from the Larkins Brewery transmitter between 09:00 to 12:00 as we change essential cable routes, outages should be no longer than 20 minutes otherwise Service is good.
General Network Status: (09:00 12/08) Looks like UK Power Networks have restored power overnight.
General Network Status: (20:15 11/08) Power outages by UK Power Networks area which may affect service, apparently they are planned works according to the Live Power Cut Map, see link: see UK Power Networks Outage Finder for updates.